February 2019 version

From this website, owned by AEROPORTS PÚBLICS DE CATALUNYA, SL (hereinafter, Aeroports de Catalunya or “the entity”), as stated on the website itself and in the Legal Notice, we want to offer you browsing experience and a safe and reliable service. Therefore, we have implemented this privacy policy which complies with the security measures required by European Regulation 679/2016, of 27 April, on the protection of individuals with regard to the processing of personal data (hereinafter , RGPD), and by Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (hereinafter, LOPD).

As stated in the Legal Notice, the entity behind this platform is as follows:


CIF: B-64748627

Address: Avinguda del Litoral, núm. 36-40, 2a planta, CP: 08005 de Barcelona

Contact email address: info@aeroports.cat

Contact number: 93 327 83 68

Contact number: 973 032 700

For anything you need as a User you can contact us at the email indicated or at our physical address.


a) Contact form

On our website the User will find the option to write to us – in the “Contact” or “Contact mailbox” section – to clarify any doubts you may have regarding the operation of our services or any other something you need.

From the contact mailbox, once the qualified heads of the form have been completed, their information will be used to respond to what you have proposed as a User. Although you are informed that this form and the data indicated in it will be managed by the Department of the Vice-Presidency and of Economy and Finance, so it will be subject to the corresponding Privacy Policy of the Department.

b) Through our corporate emails

Through the following e-mail addresses, the User may write to us and / or request the information he / she deems necessary to clarify any doubts related to our services:

  • comercial@aeroports.cat: to receive more information when operating at the airports of Girona, Lleida, Reus, Lleida-Alguaire or Andorra-La Seu d’Urgell.
  • admin@aeroports.cat: to resolve any questions about how to proceed in relation to electronic invoicing.
  • info@aeroports.cat:for any general or public procurement questions.

c) Collection of data from legal or professional persons

If you are a User who contacts us but acts on behalf of a legal entity or is an independent professional, we will also collect your data for the provision of the requested service and may also process them for commercial purposes when so authorize it to us at the appropriate time; for example, by validating this policy.

d) Activity or Fira Lleida Air Challenge Fira lleidaairchallenge is another website

In the event that the user contacts us to be part of or exhibit their company or business at the Fira Lleida Air Challenge, their data will be collected to manage registration and address any doubts, queries and preparations necessary to attend the Fair.


The purpose of data collection in all the sections mentioned in the previous point is to maintain a direct and personalized contact with our Users. In this way, we will use your information to manage and respond to requests; and the provision of information and services of the entity.

The e-mail that the User sends us in the e-mail from which he writes to us in our corporate e-mails, we will use it to send information related to the doubts or concerns you have raised, advice, news and information. , as appropriate.

In the event that data is collected for the Fair, it will be used for the purposes indicated above. Another website

In no case will the User receive information from third parties without having informed and requested his prior consent, thus ensuring compliance with the parameters of the law; nor will any international data transfer be made for the purpose of your personal data.


Aeroports de Catalunya informs its Users that the personal data they provide us will be processed by this party in accordance with the provisions of the RGPD.

The purposes of the data processing by the channels established in point 1 will be, in detail, the following:

  1. Respond to queries or requests for information that the User may make.
  2. Submit information that is considered to be of interest to the User.
  3. Report news that we may contain on this website.
  4. Notify promotional agreements entered into by Aeroports de Catalunya with other collaborating entities or companies, all in order to offer the User of the website, where applicable, certain functionalities or services similar to those previously acquired with Aeroports of Catalonia.
  5. Manage registration for the Fira Lleida Air Challenge in accordance with what has already been explained in the previous sections.

As stated in the previous points, the people in charge of this page will not provide the data of the Users to third parties. In the event that you wish to do so, you will be informed in advance and your consent will be sought.



5.1. Consent of individuals

In compliance with the requirements of the RGPD and the LOPD, and in accordance with the provisions of our internal policies, each time as a User you send us personal data, you must give your express consent by clicking on the box at the bottom of each form where the data is collected, or when you write to us in our contact email, you will be expressly accepting that we may process the data for the purpose or request you have indicated to us.

With this action (s), you are freely and unequivocally stating to us that you agree that we process your data in accordance with the purposes mentioned in the previous sections.

The User therefore guarantees that the personal data provided on this page is true and is responsible for communicating any changes to it.

The acceptance that your data is processed for the purposes referred to in this policy is always revocable, without retroactive effect, in accordance with the provisions of current legislation; therefore, you have the right to withdraw your consent at any time, without this affecting the lawfulness of the treatment based on your prior consent, by the means provided in section 6 of this legal text.

5.2. Consent of legal persons

We inform the User that, if he acts on behalf of a legal person and as an independent professional, he will authorize us to send him information associated with the contracted services, on the one hand, or commercial information, on the other, in the timely moments through acceptance of this privacy policy.

Thus, when you request any information related to Aeroports de Catalunya through the channels established through the website, your information may also be processed for commercial purposes and the sending of electronic communications when you have authorized us to do so.

Likewise, the User’s acceptance that his / her data will be processed for the purposes referred to in this policy is always revocable, without retroactive effects, in accordance with the provisions of current legislation; therefore, you have the right to withdraw your consent at any time, without this affecting the lawfulness of the treatment based on your prior consent, by the means provided in section 6 of this legal text.




The RGPD and the LOPD have implemented a series of legal guarantees that allow the User to exercise rights and actions related to the processing of their data. Aeroports de Catalunya offers this legal guarantee, with which, at any time and / or when it deems it appropriate, the User may make use of their rights of access, rectification, cancellation (deletion), opposition, portability. , forgetfulness and limitation of treatment by writing to our contact email: info@aeroports.cat or send us a request by physical mail to Avinguda del Litoral, no. 36-40, 2nd floor, CP: 08005 of Barcelona attaching, in both cases, a copy of the passport or DNI (holder of the data) and indicating in the matter, in an express way, the request you want to make: access, rectification , cancellation (deletion), opposition, portability, forgetfulness and / or limitation of treatment.

Let us briefly explain what each of the rights you can exercise consists of:

Access Through the exercise of this right you can find out what personal data are being processed by Aeroports de Catalunya; its purpose, origin or possible transfer to third parties.
Rectification It consists of being able to modify your personal data that is inaccurate or incomplete, having to specify in the application what data you want to be modified.
Cancellation (deletion)
Allows the cancellation of your personal data for inappropriate or excessive.
Opposition With the right of opposition you can oppose the non-processing of your data in cases such as: advertising and commercial prospecting activities or when this processing has as its purpose the adoption of a decision based on you based only in an automated processing of your personal data.
Portability You will be able to receive your personal data provided in a structured, commonly used and machine-readable format, and be able to transmit it to another person in charge, whenever technically possible.
You may request the deletion of personal data without undue delay when any of the cases contemplated occurs. For example, illicit data processing, or when the purpose that will motivate the processing or collection has disappeared.
Limitation on treatment


In general, in cases where it is not clear whether personal data should be deleted, you can exercise your right to limit the processing. This right exists in the following cases: (i) when the accuracy of the data in question is in doubt; (ii) when you do not want the data deleted; (iii) when the data are no longer necessary for the original purpose but cannot be erased for legal reasons and; (iv) when the decision to object to the treatment is pending.

However, as a User you have the right to file a complaint with the competent Control Authority if you consider that the processing of data concerning persons in breach of the provisions of data protection legislation and regulations; all without prejudice to any other administrative appeal or legal action.

Also, you are informed that the purpose of the processing of data will not be to make decisions about your personal information based solely on automated processing, nor will aspects related to your person be evaluated since we do not collect this type of data either. In any case, it will only apply when required by law and, as a User, this treatment will be subject to the appropriate guarantees, of which you will be informed.


To ensure security on our platform, we have integrated a security system that allows us to maintain the confidentiality and integrity of the data of our Users that have been sent or collected through the means mentioned in the first point.

In this way, the people in charge of this website maintain the security levels of protection of their data required by the RGPD and the LOPD, and have established all the technical means at their disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the User through the platform.

Notwithstanding the above, as a User of our platform and purposes, the User understands, accepts and understands that the security measures on the Internet are not impregnable and that, therefore, it is obliged to adopt the measures of necessary security that will allow you to trust the veracity of the website in which you are entering your data. We will also do our best to ensure the privacy and security of your identification data at all times, always using the utmost diligence and implementing the necessary measures.

Thus, we inform the User that he will be solely responsible for the security measures he implements in relation to the protection of his data; those responsible for this page are not responsible for situations where the User has not implemented the corresponding security measures, or for their consequences, as well as for causes or damages caused by third parties outside these responsibilities, including fortuitous events. and / or force majeure.

In accordance with the foregoing, those responsible for this page cannot guarantee that unauthorized third parties may have knowledge of the class, conditions, characteristics and circumstances of the use that Users make of the services offered on the site. platform; or that they may access or manipulate messages and communications of any kind that Users disseminate or make available to third parties through these services. However, as a measure, conditions of use have been set out in our Legal Notice.


The personal data provided will be kept for the time necessary to comply with the purpose for which it is collected and to determine the possible responsibilities that may arise from the purpose, in addition to the periods arising from the applicable legislation.


The website uses third-party cookies to monitor and improve certain features and services. If the User wishes to consult our policy in this regard, consult here.


We reserve the right to modify this policy to adapt it to future legislative or jurisprudential developments, as well as future uses that you plan to make of the personal data of the Users of the page. In the event that this modification affects you in relation to the processing of your data, for example, because an additional processing of the same is carried out, not previously informed, we will proceed to notify you.

In any case, it is recommended that the User read the Personal Data Protection Policy on the website each time he accesses it.


This privacy policy is complemented by the Legal Notice and the cookies policy associated with this platform.